For more information on NITB’s Quality Grading Schemes please contact the NITB Quality and Standards Unit:
NITB’s Quality Assurance Grading Scheme for tourist accommodation premises is designed to give visitors a clear idea of the standards of hospitality, service, cleanliness, comfort and food which they can expect during their stay. The scheme is open to hotels, guest houses, B&B’s, self-catering, hostels and guest accommodation.
Whilst it is a legal obligation for all tourist accommodation providers to have a certificate from NITB in order to operate, participating on the Quality Assurance Grading Scheme is voluntary. Research does show that consumers value the star ratings provided by national tourist boards when planning where to stay.
NITB’s Quality Assurance Grading Scheme is the same common standards scheme that is used by the AA and other national tourist boards in Scotland, England and Wales.
For more information on the grading process and Quality Scheme fees please see Quality Grading Assessments.
A large majority of tourist accommodation providers in England, Scotland and Wales participate in their national tourist boards’ Quality Assurance Grading Schemes. Research has shown that consumers value the star ratings provided by national tourist boards when they are planning where to stay. Other benefits of being part of the grading scheme for accommodation providers include:
Benefits of Being Quality Graded (PDF)
Willowbank House is a 4* Bed & Breakfast located approximately 3 miles from Enniskillen, Co Fermanagh. Joan Foster talks about her experience of the NITB’s Quality Grading Scheme.
The Anchorage Inn is a 4* Guest House just off the promenade in Portstewart. In this short video, Danny Coyles, General Manager at The Anchorage Inn, talks briefly about his experience and journey through NITB’s Quality Grading Scheme.
Northern Ireland Tourist Board
St Anne's Court, 59 North Street
BELFAST, BT1 1NB
Tel 028 9023 1221
Fax 028 9024 0960
Textphone 028 9044 1522
This is the industry site of the Northern Ireland Tourist Board. Click here to visit our consumer website, DiscoverNorthernIreland.com