WorldHost Customer Service Programme

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WorldHost Customer Service Programme


The WorldHost customer service training programme aims to give businesses in the tourism, hospitality, travel, passenger transport and retail sectors a competitive edge in this time of opportunity.

Developed for the Northern Ireland market by Tourism NI and the tourism and hospitality sector skills council People1st, the programme offers delegates a comprehensive training toolkit that can be used across a wide variety of industries where the quality of front-line customer service is key to business success.

Funding support is available for WorldHost training courses. If you are currently employed in a private sector organisation in Northern Ireland; within the tourism, hospitality, travel, passenger transport and retail sectors; and your company employs fewer than 250 employees then you could be eligible for financial assistance through the Department for Employment and Learning funded package.

View on YouTube WorldHost Promotional Video

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View on YouTube Stephen Farry Speech

For more information on the WorldHost Programme, course prices and funding support for training, please visit

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